Thank you for choosing The Guest House at Brent for your accommodation needs. This Data Privacy Policy outlines how we collect, use, disclose, and protect your personal information pursuant to Republic Act No. 10173 otherwise known as the “Data Privacy Act of 2012” and its Implementing Rules and Regulations. Your privacy is important to us, and we are committed to safeguarding your data. Please take a moment to familiarize yourself with our practices.
COLLECTION OF PERSONAL INFORMATION:
We collect personal information when you make a reservation, check-in, or use our services. This may include your name, contact information, payment details, and other relevant information.
USE OF PERSONAL INFORMATION:
We use your personal information for reservation purposes, guest services, and to improve your overall experience. This includes communication about your reservation, sending promotional offers, and ensuring the security of our premises.
SECURITY MEASURES:
a. CCTV Surveillance: We use Closed-Circuit Television (CCTV) cameras in public areas of the hotel for security purposes. These areas may include entrances, exits, hallways, and common spaces. CCTV footage is retained for a limited period and is only accessed when necessary, such as for security investigations.
b. Access Controls: Our premises are equipped with access control measures to restrict unauthorized entry to certain areas. Only authorized personnel have access to sensitive locations, such as but not limited to administrative offices, server rooms, and electrical rooms.
c. Encryption and Security Protocols: We employ industry-standard encryption and security protocols to protect your personal information during transmission and storage. This includes the use of Secure Socket Layer (SSL) technology for online transactions.
DISCLOSURE OF PERSONAL INFORMATION:
We may disclose your personal information to third parties, such as payment processors, to facilitate your reservation and payment. However, we do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.
RETENTION OF PERSONAL INFORMATION:
We retain your personal information for the duration necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
YOUR CHOICES AND RIGHTS:
a. Opt-Out: You have the option to opt out of receiving promotional communications from us. To do so, please contact our Privacy Officer.
b. Access and Correction: You have the right to access and correct your personal information. If you would like to review or update your information, please contact our Data Privacy Officer.
CHANGES TO THE PRIVACY POLICY:
We reserve the right to update and revise this Privacy Policy as needed. Any changes will be effective immediately upon posting the updated policy on our website.
CONTACT INFORMATION:
If you have any questions or concerns about our Data Privacy Policy, please contact our Data Privacy Officer.
By using our services, you agree to the terms outlined in this Data Privacy Policy. We appreciate the trust you place in us, and we are dedicated to protecting your privacy.
The Guest House at Brent Brent International School Baguio Compound No. 3 Brent Road, Baguio 2600 The Philippines